Terms & Conditions

Last Updated: September 1, 2026

1. Overview & Service Scope

JapanRadios.com provides online navigation security unlock code calculations, plug-and-play boot Map SD cards, and firmware recovery services for Japanese Domestic Market (JDM) automotive audio and multimedia head units (including Toyota, Honda, Nissan, Kenwood, Panasonic, Clarion, and Eclipse models).

2. Digital Delivery & Turnaround Time

Digital radio unlock codes (such as Toyota ERC codes, Honda Gathers PINs, and Kenwood passcodes) are calculated and delivered electronically via WhatsApp and/or email within 10 to 20 minutes during active operational hours. Physical Map SD cards are dispatched via express tracked courier services worldwide.

3. 100% Money-Back Guarantee & Refund Policy

We stand behind our services with a 100% Money-Back Guarantee. If an unlock code or Map SD card fails to restore your head unit due to an incompatible unit or calculation mismatch, and our technical team is unable to resolve the issue within 24 hours of receiving diagnostic photos/videos, a full refund will be issued immediately.

4. Customer Responsibilities & Accuracy

Customers are responsible for providing clear, legible photographs of the locked radio screen showing the full 16-digit ERC hexadecimal code, 8-digit barcode/serial number, or model number on the front bezel. Supplying incorrect serial numbers may cause delivery delays.

5. Intellectual Property & Trademarks

All manufacturer trademarks, model numbers, and brand names (e.g., Toyota, Honda, Gathers, Nissan, Kenwood, Panasonic Strada) referenced on JapanRadios.com are used strictly for compatibility identification and descriptive purposes under fair use doctrine.

6. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us via our Contact Support Page or via WhatsApp at +1 WhatsApp Support.